A 92-year-old Vancouver woman was forced to reschedule her medical appointment after discovering a designated accessible parking spot had been occupied by a hub of Lime scooters.

Finding parking in Vancouver can be a challenging task. But over the weekend, Karen van Vloten and her mother, Hilary Wipf, experienced more challenges than usual.

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“If I could swear, I would,” said van Vloten.

“My first thought when I pulled up was, ‘Oh, where’s it gone? What happened?’”

She had driven 92-year-old Wipf to a medical appointment on South Granville. But when they arrived at what the city’s website said was a designated parking spot for people with disabilities, it was missing.

“We pulled up, and it’s gone. And full of e-scooters, which was a shock.”

Due to her declining health, Wipf can’t walk much further than a single block. After driving around, searching for an appropriate parking spot, Wipf and Van Vloten were forced to reschedule her important appointment.

“I feel like decisions are made by people that don’t have a family member or somebody they know that has a disability… otherwise they would get how frustrating it is.”

Wipf’s grandson, Spencer van Vloten, is an advocate with Disability BC. He says Hilary’s situation is not unique, and he worries about others who may experience the same.

“We’re left with a problem, where people with disabilities and seniors are planning their trips around these spots that the city says exist, when, in fact, they don’t exist,” he said.

In a statement to CityNews, the City of Vancouver said it will establish a replacement accessible parking spot on West 11th Avenue, with signs to indicate it by the end of the week.

As of Tuesday afternoon, there were no signs for the new spot, and it’s not displayed on the city’s website.

City staff admitted the website is out of date.

Meanwhile, those looking for a designated accessible parking spot will be directed to the e-scooters.